Related Principles
2.4. Building human capacity and preparing for labor market transformation
Published by: G20 Ministerial Meeting on Trade and Digital Economy in G20 AI Principles
a) Governments should work closely with stakeholders to prepare for the transformation of the world of work and of society. They should empower people to effectively use and interact with AI systems across the breadth of applications, including by equipping them with the necessary skills.
b) Governments should take steps, including through social dialogue, to ensure a fair transition for workers as AI is deployed, such as through training programs along the working life, support for those affected by displacement, and access to new opportunities in the labor market.
c) Governments should also work closely with stakeholders to promote the responsible use of AI at work, to enhance the safety of workers and the quality of jobs, to foster entrepreneurship and productivity, and aim to ensure that the benefits from AI are broadly and fairly shared.
1. Be socially beneficial.
The expanded reach of new technologies increasingly touches society as a whole. Advances in AI will have transformative impacts in a wide range of fields, including healthcare, security, energy, transportation, manufacturing, and entertainment. As we consider potential development and uses of AI technologies, we will take into account a broad range of social and economic factors, and will proceed where we believe that the overall likely benefits substantially exceed the foreseeable risks and downsides.
AI also enhances our ability to understand the meaning of content at scale. We will strive to make high quality and accurate information readily available using AI, while continuing to respect cultural, social, and legal norms in the countries where we operate. And we will continue to thoughtfully evaluate when to make our technologies available on a non commercial basis.
1. The purpose of AI is to augment human intelligence
The purpose of AI and cognitive systems developed and applied by IBM is to augment β not replace β human intelligence. Our technology is and will be designed to enhance and extend human capability and potential. At IBM, we believe AI should make ALL of us better at our jobs, and that the benefits of the AI era should touch the many, not just the elite few. To that end, we are investing in initiatives to help the global workforce gain the skills needed to work in partnership with these technologies.
2.4. Building human capacity and preparing for labor market transformation
a) Governments should work closely with stakeholders to prepare for the transformation of the world of work and of society. They should empower people to effectively use and interact with AI systems across the breadth of applications, including by equipping them with the necessary skills.
b) Governments should take steps, including through social dialogue, to ensure a fair transition for workers as AI is deployed, such as through training programs along the working life, support for those affected by displacement, and access to new opportunities in the labor market.
c) Governments should also work closely with stakeholders to promote the responsible use of AI at work, to enhance the safety of workers and the quality of jobs, to foster entrepreneurship and productivity, and aim to ensure that the benefits from AI are broadly and fairly shared.
We will share the benefits of AI throughout society
1. Development of AI systems will be matched by a response to its impact on employment
2. AI will be used to help humans retain purpose and flourish mentally, emotionally and economically alongside AI
3. Access to training, opportunity and tools will be made available to all
4. Education should evolve and reflect the latest developments in AI, enabling people to adapt to societal change