Reliability

AI should be designed within explicit operational requirements and undergo exhaustive testing to ensure that it responds safely to unanticipated situations and does not evolve in unexpected ways. Human control is essential. People inclusive processes should be followed when workplaces are considering how and when AI systems are deployed.
Principle: Toward a G20 Framework for Artificial Intelligence in the Workplace, Jul 19, 2018

Published by Centre for International Governance Innovation (CIGI), Canada

Related Principles

Transparency

As AI increasingly changes the nature of work, workers, customers and vendors need to have information about how AI systems operate so that they can understand how decisions are made. Their involvement will help to identify potential bias, errors and unintended outcomes. Transparency is not necessarily nor only a question of open source code. While in some circumstances open source code will be helpful, what is more important are clear, complete and testable explanations of what the system is doing and why. Intellectual property, and sometimes even cyber security, is rewarded by a lack of transparency. Innovation generally, including in algorithms, is a value that should be encouraged. How, then, are these competing values to be balanced? One possibility is to require algorithmic verifiability rather than full algorithmic disclosure. Algorithmic verifiability would require companies to disclose not the actual code driving the algorithm but information allowing the effect of their algorithms to be independently assessed. In the absence of transparency regarding their algorithms’ purpose and actual effect, it is impossible to ensure that competition, labour, workplace safety, privacy and liability laws are being upheld. When accidents occur, the AI and related data will need to be transparent and accountable to an accident investigator, so that the process that led to the accident can be understood.

Published by Centre for International Governance Innovation (CIGI), Canada in Toward a G20 Framework for Artificial Intelligence in the Workplace, Jul 19, 2018

II. Technical robustness and safety

Trustworthy AI requires algorithms to be secure, reliable and robust enough to deal with errors or inconsistencies during all life cycle phases of the AI system, and to adequately cope with erroneous outcomes. AI systems need to be reliable, secure enough to be resilient against both overt attacks and more subtle attempts to manipulate data or algorithms themselves, and they must ensure a fall back plan in case of problems. Their decisions must be accurate, or at least correctly reflect their level of accuracy, and their outcomes should be reproducible. In addition, AI systems should integrate safety and security by design mechanisms to ensure that they are verifiably safe at every step, taking at heart the physical and mental safety of all concerned. This includes the minimisation and where possible the reversibility of unintended consequences or errors in the system’s operation. Processes to clarify and assess potential risks associated with the use of AI systems, across various application areas, should be put in place.

Published by European Commission in Key requirements for trustworthy AI, Apr 8, 2019

9. Safety

Safety is about ensuring that the system will indeed do what it is supposed to do, without harming users (human physical integrity), resources or the environment. It includes minimizing unintended consequences and errors in the operation of the system. Processes to clarify and assess potential risks associated with the use of AI products and services should be put in place. Moreover, formal mechanisms are needed to measure and guide the adaptability of AI systems.

Published by The European Commission’s High-Level Expert Group on Artificial Intelligence in Draft Ethics Guidelines for Trustworthy AI, Dec 18, 2018

3. New technology, including AI systems, must be transparent and explainable

For the public to trust AI, it must be transparent. Technology companies must be clear about who trains their AI systems, what data was used in that training and, most importantly, what went into their algorithm’s recommendations. If we are to use AI to help make important decisions, it must be explainable.

Published by IBM in Principles for Trust and Transparency, May 30, 2018

Responsible Deployment

Principle: The capacity of an AI agent to act autonomously, and to adapt its behavior over time without human direction, calls for significant safety checks before deployment, and ongoing monitoring. Recommendations: Humans must be in control: Any autonomous system must allow for a human to interrupt an activity or shutdown the system (an “off switch”). There may also be a need to incorporate human checks on new decision making strategies in AI system design, especially where the risk to human life and safety is great. Make safety a priority: Any deployment of an autonomous system should be extensively tested beforehand to ensure the AI agent’s safe interaction with its environment (digital or physical) and that it functions as intended. Autonomous systems should be monitored while in operation, and updated or corrected as needed. Privacy is key: AI systems must be data responsible. They should use only what they need and delete it when it is no longer needed (“data minimization”). They should encrypt data in transit and at rest, and restrict access to authorized persons (“access control”). AI systems should only collect, use, share and store data in accordance with privacy and personal data laws and best practices. Think before you act: Careful thought should be given to the instructions and data provided to AI systems. AI systems should not be trained with data that is biased, inaccurate, incomplete or misleading. If they are connected, they must be secured: AI systems that are connected to the Internet should be secured not only for their protection, but also to protect the Internet from malfunctioning or malware infected AI systems that could become the next generation of botnets. High standards of device, system and network security should be applied. Responsible disclosure: Security researchers acting in good faith should be able to responsibly test the security of AI systems without fear of prosecution or other legal action. At the same time, researchers and others who discover security vulnerabilities or other design flaws should responsibly disclose their findings to those who are in the best position to fix the problem.

Published by Internet Society in Guiding Principles and Recommendations, Apr 18, 2017