2. We care.

We act in tune with our company values. Our systems and solutions must subordinate to humandefined rules and laws. Therefore, in addition to our technical requirements, our systems and solutions have to obey the rules and laws that we as Deutsche Telekom, our employees – and human beings as such – follow. AI systems have to meet the same high technical requirements as any other IT system of ours, such as security, robustness, etc. But since AI will be (and already is) a great part of our everyday lives, even guiding us in several areas, AI systems and their usage also have to comply with our company values (Deutsche Telekom’s Guiding Principles and Code of Conduct), ethical values, and societal conventions. We have to make sure of that.
Principle: Deutsche Telekom’s guidelines for artificial intelligence, May 11, 2018

Published by Deutsche Telekom

Related Principles

Preamble

Two of Deutsche Telekom’s most important goals are to keep being a trusted companion and to enhance customer experience. We see it as our responsibility as one of the leading ICT companies in Europe to foster the development of “intelligent technologies”. At least either important, these technologies, such as AI, must follow predefined ethical rules. To define a corresponding ethical framework, firstly it needs a common understanding on what AI means. Today there are several definitions of AI, like the very first one of John McCarthy (1956) “Every aspect of learning or any other feature of intelligence can in principle be so precisely described that a machine can be made to simulate it.” In line with other companies and main players in the field of AI we at DT think of AI as the imitation of human intelligence processes by machines, especially computer systems. These processes include learning, reasoning, and self correction. After several decades, Artificial Intelligence has become one of the most intriguing topics of today – and the future. It has become widespread available and is discussed not only among experts but also more and more in public, politics, etc.. AI has started to influence business (new market opportunities as well as efficiency driver), society (e.g. broad discussion about autonomously driving vehicles or AI as “job machine” vs. “job killer”) and the life of each individual (AI already found its way into the living room, e.g. with voice steered digital assistants like smart speakers). But the use of AI and its possibilities confront us not only with fast developing technologies but as well as with the fact that our ethical roadmaps, based on human human interactions, might not be sufficient in this new era of technological influence. New questions arise and situations that were not imaginable in our daily lives then emerge. We as DT also want to develop and make use of AI. This technology can bring many benefits based on improving customer experience or simplicity. We are already in the game, e.g having several AI related projects running. With these comes an increase of digital responsibility on our side to ensure that AI is utilized in an ethical manner. So we as DT have to give answers to our customers, shareholders and stakeholders. The following Digital Ethics guidelines state how we as Deutsche Telekom want to build the future with AI. For us, technology serves one main purpose: It must act supportingly. Thus AI is in any case supposed to extend and complement human abilities rather than lessen them. Remark: The impact of AI on DT jobs – may it as a benefit and for value creation in the sense of job enrichment and enlargement or may it in the sense of efficiency is however not focus of these guidelines.

Published by Deutsche Telekom in Deutsche Telekom’s guidelines for artificial intelligence, May 11, 2018

· 2) Research Funding

Investments in AI should be accompanied by funding for research on ensuring its beneficial use, including thorny questions in computer science, economics, law, ethics, and social studies, such as: How can we make future AI systems highly robust, so that they do what we want without malfunctioning or getting hacked? How can we grow our prosperity through automation while maintaining people’s resources and purpose? How can we update our legal systems to be more fair and efficient, to keep pace with AI, and to manage the risks associated with AI? What set of values should AI be aligned with, and what legal and ethical status should it have?

Published by Future of Life Institute (FLI), Beneficial AI 2017 in Asilomar AI Principles, Jan 3-8, 2017

· 1.1 Responsible Design and Deployment

We recognize our responsibility to integrate principles into the design of AI technologies, beyond compliance with existing laws. While the potential benefits to people and society are amazing, AI researchers, subject matter experts, and stakeholders should and do spend a great deal of time working to ensure the responsible design and deployment of AI systems. Highly autonomous AI systems must be designed consistent with international conventions that preserve human dignity, rights, and freedoms. As an industry, it is our responsibility to recognize potentials for use and misuse, the implications of such actions, and the responsibility and opportunity to take steps to avoid the reasonably predictable misuse of this technology by committing to ethics by design.

Published by Information Technology Industry Council (ITI) in AI Policy Principles, Oct 24, 2017

1. We are driven by our values

We recognize that, like with any technology, there is scope for AI to be used in ways that are not aligned with these guiding principles and the operational guidelines we are developing. In developing AI software we will remain true to our Human Rights Commitment Statement, the UN Guiding Principles on Business and Human Rights, laws, and widely accepted international norms. Wherever necessary, our AI Ethics Steering Committee will serve to advise our teams on how specific use cases are affected by these guiding principles. Where there is a conflict with our principles, we will endeavor to prevent the inappropriate use of our technology.

Published by SAP in SAP's Guiding Principles for Artificial Intelligence, Sep 18, 2018

4. We strive for transparency and integrity in all that we do

Our systems are held to specific standards in accordance with their level of technical ability and intended usage. Their input, capabilities, intended purpose, and limitations will be communicated clearly to our customers, and we provide means for oversight and control by customers and users. They are, and will always remain, in control of the deployment of our products. We actively support industry collaboration and will conduct research to further system transparency. We operate with integrity through our code of business conduct, our internal AI Ethics Steering Committee, and our external AI Ethics Advisory Panel.

Published by SAP in SAP's Guiding Principles for Artificial Intelligence, Sep 18, 2018