Chapter 4. The Norms of Supply
14. Respect market rules. Strictly abide by the various rules and regulations for market access, competition, and trading activities, actively maintain market order, and create a market environment conducive to the development of AI. Data monopoly, platform monopoly, etc. must not be used to disrupt the orderly market competitions, and any means that infringe on the intellectual property rights of other subjects are forbidden. 15. Strengthen quality control. Strengthen the quality monitoring and the evaluations on the use of AI products and services, avoid infringements on personal safety, property safety, user privacy, etc. caused by product defects introduced during the design and development phases, and must not operate, sell, or provide products and services that do not meet the quality standards. 16. Protect the rights and interests of users. Users should be clearly informed that AI technology is used in products and services. The functions and limitations of AI products and services should be clearly identified, and users’ rights to know and to consent should be ensured. Simple and easy to understand solutions for users to choose to use or quit the AI mode should be provided, and it is forbidden to set obstacles for users to fairly use AI products and services. 17. Strengthen emergency protection. Emergency mechanisms and loss compensation plans and measures should be investigated and formulated. AI systems need to be timely monitored, user feedbacks should be responded and processed in a timely manner, systemic failures should be prevented in time, and be ready to assist relevant entities to intervene in the AI systems in accordance with laws and regulations to reduce losses and avoid risks.
Published by National Governance Committee for the New Generation Artificial Intelligence, China in Ethical Norms for the New Generation Artificial Intelligence, Sep 25, 2021