5. Working with partners and third parties

When we deliver AI based products and services to our customers in collaboration with partners or third parties, we contractually reserve the right to verify with our suppliers that the logic and data used as declared by the suppliers are true.
Principle: AI Principles of Telefónica, Oct 30, 2018

Published by Telefónica

Related Principles

1. We are responsible.

The human always remains responsible. Our solutions come with a clear definition of who is responsible for which AI system or feature. We are in charge of our products and services. And, we know who is in charge for partner or third party solutions. With AI technology being in its infancy, we are aware of our responsibility in development – from the very beginning. We make sure that we clarify which initiative or product owner has which responsibilities. For partners or third parties, we define clear guidelines for when a partnership can be established. And, we declare which duties are connected to the respective AI parts.

Published by Deutsche Telekom in Deutsche Telekom’s guidelines for artificial intelligence, May 11, 2018

3. We put our customers first.

We enrich and simplify our customers’ lives. If an AI system or the usage of customer related data helps us to benefit our customers, we embrace this opportunity to meet their demands and expectations. The aggregation and use of customer data – especially in AI systems – shall always be clear and serve a useful purpose towards our customers. Systems and processes that support in the background are as important as services that interact with our customers directly

Published by Deutsche Telekom in Deutsche Telekom’s guidelines for artificial intelligence, May 11, 2018

9. We share and enlighten.

We acknowledge the transformative power of AI for our society. We will support people and society in preparing for this future world. We live our digital responsibility by sharing our knowledge, pointing out the opportunities of the new technology without neglecting its risks. We will engage with our customers, other companies, policy makers, education institutions and all other stakeholders to ensure we understand their concerns and needs and can setup the right safeguards. We will engage in AI and ethics education. Hereby preparing ourselves, our colleagues and our fellow human beings for the new tasks ahead. Many tasks that are being executed by humans now will be automated in the future. This leads to a shift in the demand of skills. Jobs will be reshaped, rather replaced by AI. While this seems certain, the minority knows what exactly AI technology is capable of achieving. Prejudice and sciolism lead to either demonization of progress or to blind acknowledgment, both calling for educational work. We as Deutsche Telekom feel responsible to enlighten people and help society to deal with the digital shift, so that new appropriate skills can be developed and new jobs can be taken over. And we start from within – by enabling our colleagues and employees. But we are aware that this task cannot be solved by one company alone. Therefore we will engage in partnerships with other companies, offer our know how to policy makers and education providers to jointly tackle the challenges ahead.

Published by Deutsche Telekom in Deutsche Telekom’s guidelines for artificial intelligence, May 11, 2018

2. Transparency

For cognitive systems to fulfill their world changing potential, it is vital that people have confidence in their recommendations, judgments and uses. Therefore, the IBM company will make clear: When and for what purposes AI is being applied in the cognitive solutions we develop and deploy. The major sources of data and expertise that inform the insights of cognitive solutions, as well as the methods used to train those systems and solutions. The principle that clients own their own business models and intellectual property and that they can use AI and cognitive systems to enhance the advantages they have built, often through years of experience. We will work with our clients to protect their data and insights, and will encourage our clients, partners and industry colleagues to adopt similar practices.

Published by IBM in Principles for the Cognitive Era, Jan 17, 2017

9. Principle of accountability

Developers should make efforts to fulfill their accountability to stakeholders, including AI systems’ users. [Comment] Developers are expected to fulfill their accountability for AI systems they have developed to gain users’ trust in AI systems. Specifically, it is encouraged that developers make efforts to provide users with the information that can help their choice and utilization of AI systems. In addition, in order to improve the acceptance of AI systems by the society including users, it is also encouraged that, taking into account the R&D principles (1) to (8) set forth in the Guidelines, developers make efforts: (a) to provide users et al. with both information and explanations about the technical characteristics of the AI systems they have developed; and (b) to gain active involvement of stakeholders (such as their feedback) in such manners as to hear various views through dialogues with diverse stakeholders. Moreover, it is advisable that developers make efforts to share the information and cooperate with providers et al. who offer services with the AI systems they have developed on their own.

Published by Ministry of Internal Affairs and Communications (MIC), the Government of Japan in AI R&D Principles, Jul 28, 2017