1. Transparent and explainable
There must be transparent use and responsible disclosure around data enhanced technology like AI, automated decisions and machine learning systems to ensure that people understand outcomes and can discuss, challenge and improve them. This includes being open about how and why these technologies are being used.
When automation has been used to make or assist with decisions, a meaningful explanation should be made available. The explanation should be meaningful to the person requesting it. It should include relevant information about what the decision was, how the decision was made, and the consequences.
Why it matters
Transparent use is the key principle that helps enable other principles while building trust and confidence in government use of data enhanced technologies. It also encourages a dialogue between those using the technology and those who are affected by it.
Meaningful explanations are important because they help people understand and potentially challenge outcomes. This helps ensure decisions are rendered fairly. It also helps identify and reverse adverse impacts on historically disadvantaged groups.
For more on this, please consult the Transparency Guidelines.
Published by Government of Ontario, Canada in Principles for Ethical Use of AI [Beta], Sept 14, 2023