3. New technology, including AI systems, must be transparent and explainable

For the public to trust AI, it must be transparent. Technology companies must be clear about who trains their AI systems, what data was used in that training and, most importantly, what went into their algorithm’s recommendations. If we are to use AI to help make important decisions, it must be explainable.
Principle: Principles for Trust and Transparency, May 30, 2018

Published by IBM

Related Principles

4. Human centricity

AI systems should respect human centred values and pursue benefits for human society, including human beings’ well being, nutrition, happiness, etc. It is key to ensure that people benefit from AI design, development, and deployment while being protected from potential harms. AI systems should be used to promote human well being and ensure benefit for all. Especially in instances where AI systems are used to make decisions about humans or aid them, it is imperative that these systems are designed with human benefit in mind and do not take advantage of vulnerable individuals. Human centricity should be incorporated throughout the AI system lifecycle, starting from the design to development and deployment. Actions must be taken to understand the way users interact with the AI system, how it is perceived, and if there are any negative outcomes arising from its outputs. One example of how deployers can do this is to test the AI system with a small group of internal users from varied backgrounds and demographics and incorporate their feedback in the AI system. AI systems should not be used for malicious purposes or to sway or deceive users into making decisions that are not beneficial to them or society. In this regard, developers and deployers (if developing or designing inhouse) should also ensure that dark patterns are avoided. Dark patterns refer to the use of certain design techniques to manipulate users and trick them into making decisions that they would otherwise not have made. An example of a dark pattern is employing the use of default options that do not consider the end user’s interests, such as for data sharing and tracking of the user’s other online activities. As an extension of human centricity as a principle, it is also important to ensure that the adoption of AI systems and their deployment at scale do not unduly disrupt labour and job prospects without proper assessment. Deployers are encouraged to take up impact assessments to ensure a systematic and stakeholder based review and consider how jobs can be redesigned to incorporate use of AI. Personal Data Protection Commission of Singapore’s (PDPC) Guide on Job Redesign in the Age of AI6 provides useful guidance to assist organisations in considering the impact of AI on its employees, and how work tasks can be redesigned to help employees embrace AI and move towards higher value tasks.

Published by ASEAN in ASEAN Guide on AI Governance and Ethics, 2024

· Transparency

As AI increasingly changes the nature of work, workers, customers and vendors need to have information about how AI systems operate so that they can understand how decisions are made. Their involvement will help to identify potential bias, errors and unintended outcomes. Transparency is not necessarily nor only a question of open source code. While in some circumstances open source code will be helpful, what is more important are clear, complete and testable explanations of what the system is doing and why. Intellectual property, and sometimes even cyber security, is rewarded by a lack of transparency. Innovation generally, including in algorithms, is a value that should be encouraged. How, then, are these competing values to be balanced? One possibility is to require algorithmic verifiability rather than full algorithmic disclosure. Algorithmic verifiability would require companies to disclose not the actual code driving the algorithm but information allowing the effect of their algorithms to be independently assessed. In the absence of transparency regarding their algorithms’ purpose and actual effect, it is impossible to ensure that competition, labour, workplace safety, privacy and liability laws are being upheld. When accidents occur, the AI and related data will need to be transparent and accountable to an accident investigator, so that the process that led to the accident can be understood.

Published by Centre for International Governance Innovation (CIGI), Canada in Toward a G20 Framework for Artificial Intelligence in the Workplace, Jul 19, 2018

Responsible Deployment

Principle: The capacity of an AI agent to act autonomously, and to adapt its behavior over time without human direction, calls for significant safety checks before deployment, and ongoing monitoring. Recommendations: Humans must be in control: Any autonomous system must allow for a human to interrupt an activity or shutdown the system (an “off switch”). There may also be a need to incorporate human checks on new decision making strategies in AI system design, especially where the risk to human life and safety is great. Make safety a priority: Any deployment of an autonomous system should be extensively tested beforehand to ensure the AI agent’s safe interaction with its environment (digital or physical) and that it functions as intended. Autonomous systems should be monitored while in operation, and updated or corrected as needed. Privacy is key: AI systems must be data responsible. They should use only what they need and delete it when it is no longer needed (“data minimization”). They should encrypt data in transit and at rest, and restrict access to authorized persons (“access control”). AI systems should only collect, use, share and store data in accordance with privacy and personal data laws and best practices. Think before you act: Careful thought should be given to the instructions and data provided to AI systems. AI systems should not be trained with data that is biased, inaccurate, incomplete or misleading. If they are connected, they must be secured: AI systems that are connected to the Internet should be secured not only for their protection, but also to protect the Internet from malfunctioning or malware infected AI systems that could become the next generation of botnets. High standards of device, system and network security should be applied. Responsible disclosure: Security researchers acting in good faith should be able to responsibly test the security of AI systems without fear of prosecution or other legal action. At the same time, researchers and others who discover security vulnerabilities or other design flaws should responsibly disclose their findings to those who are in the best position to fix the problem.

Published by Internet Society, "Artificial Intelligence and Machine Learning: Policy Paper" in Guiding Principles and Recommendations, Apr 18, 2017

Transparency

Review mechanisms will ensure citizens can question and challenge AI based outcomes Not only must the people of NSW have high levels of assurance that data is being used safely and in accordance with relevant legislation, they must also have access to an efficient and transparent review mechanism if there are questions about the use of data or AI informed outcomes. The development of AI solutions must be robust technically, legally and ethically. The community should be engaged on the objectives of AI projectsand insights into data use and methodology should be made publicly available unless there is an overriding public interest in not doing so. Projects should clearly demonstrate: a publicly available project objective and planned outcomes how the public can question and seek reviews of AI based decisions how the community can get insights into data use and methodology how the community will be informed of changes to an AI solution, including where existing technology is adapted for another purpose.

Published by Government of New South Welsh, Australia in Mandatory Ethical Principles for the use of AI, 2024

1. Transparent and explainable

There must be transparent use and responsible disclosure around data enhanced technology like AI, automated decisions and machine learning systems to ensure that people understand outcomes and can discuss, challenge and improve them. This includes being open about how and why these technologies are being used. When automation has been used to make or assist with decisions, a meaningful explanation should be made available. The explanation should be meaningful to the person requesting it. It should include relevant information about what the decision was, how the decision was made, and the consequences. Why it matters Transparent use is the key principle that helps enable other principles while building trust and confidence in government use of data enhanced technologies. It also encourages a dialogue between those using the technology and those who are affected by it. Meaningful explanations are important because they help people understand and potentially challenge outcomes. This helps ensure decisions are rendered fairly. It also helps identify and reverse adverse impacts on historically disadvantaged groups. For more on this, please consult the Transparency Guidelines.

Published by Government of Ontario, Canada in Principles for Ethical Use of AI [Beta], Sept 14, 2023